Who Should Give Us A Call

If you have checked out our website, you will see that there is more than one way to get a hold of us.  You can give us a call or you can fill out the inquiry form that is available on the right hand side of our website on pretty much every page.  Who should fill out the form instead of calling us?  Well, certainly if your matter is not urgent and you don’t really need to speak in-depth with a person on the phone, then you can go ahead and fill out the form in lieu of giving us a call.  Who should give us a call instead?  Well, here are some ideas.

Emergencies– If you have an emergency out on the road, then you don’t have time to fill out an inquiry form and wait on an answer.  It is true that we do tend to respond to the inquiry form messages fairly quickly, but if it’s at night or you are truly in an emergency, we wouldn’t necessarily recommend waiting for us to shoot you back an email.  If it’s an emergency, we recommend that you just go ahead and give us a call.

You Have Very Specific Questions– If you have more than one specific question and there might be some ambiguity involved, then it’s best to speak to an actual human over the phone.  This will avoid a lot of back and forth between emails that will just end up wasting time for both parties involved.  If there is ever any doubt, then just call us.  A lot of the pricing that we come up with will depend on the exact nature of the towing that needs to get done.  The best way to figure that out ahead of time so that there’s no confusion involved is to talk through the exact situation with someone over the phone.

Those are the best situations to give us a call.  Certainly, if you would just prefer to talk with someone, then we are happy to speak with you and we encourage you to give us a call.

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